Oxfordshire Outdoors takes its responsibilities very seriously and pays particular attention to ensuring staff and participants are looked after. It’s really important to establish a partnership between our centre staff teams  and visiting staff, by doing so we can focus on meeting the needs of all course participants. The centres provide a friendly and supportive environment for all visitors, our Tutors have a real passion for outdoor learning and they are competent to deliver the range of activities we offer.

Course organisers are provided with a Service evaluation form which we use to inform centre and service wide improvements

At the centres we ensure:

  • Service staff are qualified, experienced and committed to providing a high quality experience for all participants
  • Service staff are trained to meet current Safeguarding requirements
  • Catering staff are all qualified in appropriate Food Hygiene Awards and follow the Safer Food Better Business principles and practice, validated through local Environmental Health inspections
  • Student welfare is continually monitored and  reviewed through staff meetings and at all times during activities
  • Centre  and visiting staff work  together to ensure all participant needs are met. If a student is ill, or injured , we routinely refer to the local GP/hospital
  • Additional needs are catered for at all 3 centres, with Yenworthy designated as the principal support centre
  • Premises management is delivered by an external company, working to a Service policy that links together  planned and reactive works with scheduled maintenance
  • Our minibus fleet complies with current transport standards
  • Grounds maintenance is regularly undertaken